SHIPPING POLICY

Effective Date: 27 April 2024

At Striving to Satisfy, we are committed to ensuring your orders are processed and delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our online store.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment.
You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer standard and expedited shipping options through trusted carriers. Delivery times are estimates and may vary depending on your location and the shipping method selected at checkout.

Standard Shipping: 5-10 business days
Expedited Shipping: 2-5 business days

Please note that delivery times may be affected by external factors such as carrier delays, weather conditions, or peak holiday seasons.

3. Shipping Rates

Shipping charges are calculated at checkout based on the delivery address and chosen shipping method. Occasionally, we may offer free shipping promotions on qualifying orders.

4. Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). Tracking information may take up to 24 hours to become active.

5. Delivery Address

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.

6. Lost or Damaged Packages

Striving to Satisfy is not liable for any products lost or damaged during shipping. If your order arrives damaged or is lost in transit, please contact the shipping carrier directly to file a claim. However, we are happy to assist you in this process.

For damaged goods, retain all packaging materials and the damaged product to support your claim.

7. International Shipping

At this time, we only ship within the United States. We do not offer international shipping.

8. Contact Us

For any questions regarding your order or this Shipping Policy, please contact us at:

Striving to Satisfy

Email: info@strivingtosatisfy.com